Refund & Return Policy

Refund & Return Policy

At Iron Spec Kits, we are committed to providing high-quality products and professional services. We understand that purchasing products online requires careful consideration. Please review our refund and return policy below.

1. Firearms Purchases

All firearm sales are subject to applicable laws and regulatory requirements.

  • Inspection Upon Arrival: Please inspect your firearm thoroughly at your receiving FFL dealer before completing the background check and transferring the item into your name.
  • Non-Returnable Once Transferred: Once a firearm has been transferred to you by your FFL dealer, it is considered used and cannot be returned.
  • Refusal of Transfer: If you decide not to proceed with the transfer because of an issue with the firearm’s condition, you must refuse the transfer at your local FFL dealer. The dealer can then arrange for the firearm to be returned.
  • Defective Firearms: If you believe there is a defect that was not disclosed in the listing, contact us immediately upon receipt at your FFL dealer. We will work with you to determine the appropriate resolution.

2. Parts Kits and Accessories

We want you to be satisfied with your purchase.

  • Return Window: Unopened, unused, and original-condition parts kits or accessories may be returned within 14 days of the delivery date.
  • Restocking Fee: A 5% restocking fee applies to non-defective returns to help cover processing costs.
  • Condition: Items must be returned in the same condition in which they were shipped. Signs of assembly, modification, or use may make an item ineligible for a refund.
  • Shipping Costs: The customer is responsible for return shipping costs unless the item is defective or an incorrect item was shipped.

3. Repair and Gunsmithing Services

We take pride in our workmanship and strive to provide quality service.

  • Service Guarantee: Repair work is backed by a 30-day workmanship guarantee for issues directly related to the specific repair performed.
  • Non-Refundable Services: Professional labor and specialized parts used during the repair process are non-refundable once the work has been completed.
  • Unclaimed Items: Items left unclaimed for more than 90 days after service completion and notification may be considered abandoned in accordance with applicable laws.

4. Exceptions and Final Sales

  • Ammunition: For safety reasons, all ammunition sales are final. Returns are not accepted on ammunition.
  • Consignment / Used Inventory: Firearms sold on consignment or identified as used or as-is are sold according to the terms stated in the individual listing.

5. How to Initiate a Return

  1. Contact Us: Contact us through email or live chat with your order number and the reason for your return.
  2. Authorization: You will receive a Return Merchandise Authorization (RMA) number. Returns sent without authorization may not be processed.
  3. Secure Packaging: Ensure the item is packaged securely before shipment. Follow any packaging instructions provided with your return authorization.
  4. Shipping: Follow all applicable federal, state, and local shipping regulations when returning your item.

Need Help With a Return?

Contact our customer support team through email or live chat before sending an item back.

Email: info@ironspeckits.com

Location:
Caldwell, Idaho, USA

Contact Us by Email
“`
IRON SPEC KITS
Quality products, dependable service and a straightforward shopping experience. Browse our available products or contact our team for assistance.
Contact Iron Spec Kits
Available Payment Methods
PayPal Bank Transfer Venmo Apple Pay
© 2017 Iron Spec Kits. All Rights Reserved.
Shopping Cart